Returns & Exchanges
Due to the perishable nature of our products, we cannot accept returns on opened food items. However, if your order arrived damaged or incorrect, we are happy to help.
1
Initiate Request
Email our support team within 14 days of delivery with your order number and photos of the issue.
2
Review Process
Our team will review your request within 2 business days to determine eligibility for a refund or replacement.
3
Return Shipment
If a return is required for non-perishable gear, we will provide a prepaid shipping label via email.
4
Refund Issued
Once received and inspected, your refund will be processed back to your original payment method within 5-7 days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing